Roxul Trading LLC


+971 4 2388582

Roxul Infotech Services LLC









OUR SERVICES


STRUCTURED CABLING

ROXUL is able to act as data installation partners, assisting in the design of networks and the choice of technologies, providing:

1.Design, consultancy and installation of enterprise and core networks.
2.Ability to troubleshoot problems on existing network.
3.Installation of Category 5/ 5e/ 6/ 7 and fiber networks to cater for today's    technologies such as Gigabit Ethernet.
4.Implementation of high speed LAN / WAN environments.
5.Wireless networking.
6.Solutions tailor-made for business critical networks.
7.Vendor independent solutions - structured cabling and network hardware    chosen to suit individual customer projects.
8.Large stockholding and logistical support.
9.Wide experience of various active equipment including Avaya, Cisco, LG and    Panasonic.

ROXUL offers the following data network installation solutions:
Consultancy
We work with clients to understand business objectives and propose IT network solutions geared to fit the business direction of our customers. We have the ability to provide expert technical help and can advise on future technologies and the best solutions for individual client needs.
Surveys
ROXUL has the expertise to conduct structured cabling surveys on a multitude of sites, whether new sites or in existing buildings. We work with our clients during site surveys in order to understand specific requirements prior to producing system designs.
Network Design
Experienced in-house engineers provide network design and expertise in all cabling projects.
Projects
ROXUL has the capability to provide a total turnkey installation service to implement a complete LAN / WAN environment. Project management is at the heart of this service and we are skilled in working to strict timescales and within budget.
Support Services
Where required, we will work with a client's IT department to plan and execute moves and changes to voice and data connections around an office environment.

FIBER INSTALLATION SERVICES

ROXUL provides complete project management, installation and test solutions to meet demand for fiber networks to support telecom and data infrastructures.

 1.Site survey and specification of products and services.
 2.Fiber network design including loss budget assessment.
 3.Project management of fiber installation.
 4.Trained Engineers.
 5.Fusion splicing / ILM (Insertion Loss Measurement) testing / OTDR (Optical    Time Domain Reflectometer) testing.
 6.LAN/WAN premises cabling.
 7.Installation and termination of external fiber optic networks.
 8.Maintenance of existing internal and external fiber networks, 24 x 7 x 365..
 9.Fault finding / diagnosis.
10.Polarisation Mode Dispersion (PMD) and Chromatic Dispersion testing -     provide full fingerprint of the fiber optic infrastructure.

TELEPHONE SYSTEMS

ROXUL now offers Telephone systems ranging from those suitable for the smallest of offices to large enterprise-wide solutions.

A telephone system is the nerve centre of any business and hence it is imperative for any business to have a reliable Telephone System Partner. This precisely is ROXUL's viewpoint. We at ROXUL view a system installation as a start of a long trustful business relationship rather than an end in itself.

Our installations are marked by our understanding of the nuances of customer's requirement, precise execution and impeccable after-sale support. Our installation package as a rule include user training for regular use and maintenance support for a period till the customer is familiarized with the system, even including minor modifications done free of cost.

ROXUL provides unified communications, contact centres, and related services to leading businesses organisations in UAE. Enterprises of all sizes choose ROXUL for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

ROXUL IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone— using wired, wireless or broadband connections. IP Office has the ability to work with IP, digital, analog, SIP or wireless technologies. Use the devices you want, wherever you need them.

ROXUL range of PABXs include Analogue PABX solutions from CISCO, Avaya, NEC & Panasonic.

CCTV ACCESS CONTROLS

ROXUL provides cost-effective turnkey CCTV (Closed Circuit Television) systems designed to meet your specific requirements for surveillance, image clarity and event documentation. We combine the latest technology in Video Management Systems from building custom, high-end server storage solutions to NVRs (Network Video Recorders), and DVRs (Digital Video Recorders) with IP cameras to design a solution to meet your surveillance needs and budget.

Through existing or new closed circuit television camera (CCTV) infrastructure, Vision offers full camera control plus secure and simultaneous viewing of video by authorized users. Connection capability is supported over DSL, ISDN, Internet, WAN, or TCP/IP local area networks. A single static IP address is required for remote access through the Internet. Vision's surveillance systems feature fixed and portable remote receiving stations with real-time access using either PC or notebook computers from anywhere in the world. You can record, communicate, and view actual events as they occur in high-resolution video.

With ROXUL, surveillance networks can be operated from a central control room or any remote location. Software enables the user to survey images from any camera on a network in any combination. Vision allows organizations to coordinate all surveillance from their headquarters or a central point.

DATA CENTER SOLUTIONS

ROXUL has extensive experience of Data Centre design and installation in Middle East region. We specialise in designing and installing business critical, fault tolerant network infrastructure solutions for data centres.

ROXUL offers a broad range of project expertise. We specialise in planning, designing, engineering, constructing, monitoring and maintaining data centres, computer rooms and server rooms that integrate ‘best-of-breed’ critical infrastructure technologies. This can also include migration planning of existing installations to new or upgraded facilities. The result is an always available, scalable, redundant, fault-tolerant, manageable, and maintainable data centre environment.

Identification of customer design and implementation requirements with options including levels of resilience and required expansion capacities.

Identification of all costs and development of the project budget.

Review to include desired timescales, power, lighting, false flooring cable tray, floor loading, false ceiling, cooling, access, etc..

Structural Assessment: Access, Fire Rating, False Floor, Ceiling Height, Door Sizing.

REPAIR & ANNUAL MAINTENANCE (AMC)

ROXUL Provides AMC's. There are however, certain things that you must know about these contracts before you actually get into one. If you are concerned about repair and maintenance costs, we offer annual maintenance contracts (AMC). Our highly skilled Technicians install, maintain and repair high-end Windows-based PCs, Laptop / Notebook, modems, and network connections. Certified technicians can make on-site repairs in departmental offices / Individuals, or you can bring your equipment to the workshop.

We offer two types of Annual Maintenance Services (Computer AMC services):
1. Non - Comprehensive Annual Maintenance Contract
   Non-comprehensive Computer AMC includes repair & services only with cost    of defective to be borne by the customer.
2. Comprehensive Annual Maintenance Contract
  Comprehensive Computer AMC's includes all parts (Here, you are not charged    separately for the labor or for the parts replaced).

SERVER NETWORK SUPPORT CENTER

ROXUL a boutique provider of technology services for small to mid-size businesses.

Provides design, installation and ongoing support of network infrastructure for small ,medium and enterprise level companies Our specialty lies in Windows® Server OS based office networks, providing services such as File/Print sharing, E-mail, Internet Access, Firewall Management, Remote Access, Data Backup and Virus Protection. Our team of experienced and certified engineers can advise you on appropriate hardware, software and services for your needs, and then follow through the installation and testing of any given project. Our advanced services group is available to help with the needs of larger organizations Windows® Server Active Directory design and implementation and Disaster Recovery Services.

Business Networking & Software Services

Network Design & Installation :
A well designed and properly built network is critical for success in today's business world. Whether you're looking to build a new network from the scratch or upgrade an existing infrastructure, ROXUL will do the project .

Network Support:
Network support is more than just troubleshooting. It is the process of gradually molding the network to fit your organization perfectly. ROXUL team of network support engineers specializes in helping you get the most from your investment by taking the time to understand how your organization works and how best to use technology to help you achieve your goals.

Remote Network Monitoring :
The best way to avert network problems is to be proactive about monitoring network servers - constantly checking resources, logs, virus signature updates and backup histories. ROXUL can remotely monitor your servers potentially saving your organization cost in downtime.

Disaster Recovery Services :
ROXUL offers a variety of products and services to avoid system downtime completely and to keep your organization running in the event of a disaster. Contact us for Disaster Recovery Analysis, Planning, Implementation and Testing.

Unified Threat management ( UTM )
Unified Threat Management (UTM) is a comprehensive solution that has recently emerged in the network security industry and since 2004, has gained widespread currency as a primary network gateway defense solution for organizations. In theory, it is the evolution of the traditional firewall into an all-inclusive security product that has the ability to perform multiple security functions in one single appliance: network firewalling, network intrusion prevention and gateway antivirus (AV), gateway anti-spam, VPN, content filtering, load balancing and on-appliance reporting. We at ROXUL belief that experienced , trained and motivated professionals are the key to success. Our highly trained and experienced team will make sure that your needs are met cost efficiently and in the most reliable manner.

Unified business communications
Success in business these days takes more than the telephone and traditional PBX equipment. It requires IP telephony solutions to support voice over IP (VoIP), open standards like SIP, mobile workers and the unified voice and data communications business now demands. We offer everything the modern enterprise needs in your choice of all-in-one IP telephony solutions to fit your organization, scaling from 100 users to more than 15,000 users.

Other Services

Annual Maintanence contract for your Telephony implementation Anytime Support Professional Consultancy Call now for quick support for the following services:
1. Server installation and support
2. Firewall configuration (Cyberoam)
3. Network Support
4. Desktop, Laptop Support
5. PABX Configuration(Panasonic, Cisco, Avaya, etc.)
6. IP-PBX Installation(D-Link, TP-Link, Cisco, etc.)
7. Fortinet Basic configuration
8. Router configuration